Refund Policy
Effective Date: June 2026
Please read this policy carefully before purchasing any digital products from Scrubs & Steel.
Digital Product Policy
RX-RC and all related products sold through Scrubs & Steel are digital products delivered electronically. Because digital products are immediately accessible upon purchase and cannot be returned once downloaded, all sales are final.
Refunds
Due to the digital nature of our products, refunds, returns, and exchanges are not offered after purchase.
By completing your purchase, you acknowledge and agree that:
- You are purchasing a digital product.
- Access to the product is provided immediately after purchase.
- Digital products cannot be returned.
- All sales are final.
Technical Issues
If you experience any issues accessing your purchase, downloading files, or receiving your order confirmation, please contact us and we will work to resolve the issue as quickly as possible.
Support Email
hello@scrubsandsteel.com
Purchase Errors
If you believe you were charged incorrectly or experience a billing issue, please contact us immediately so we can review your order. We are committed to resolving legitimate payment or technical issues promptly and fairly.
Built by a clinician.
Designed for real life.
Built in Chaos. Forged in Steel.
